Tel. 01397 719600
Tel. 01397 719600
If an expected death occurs at home, please contact their Doctor (GP), if its after hours, contact NHS 24 on 111.
The doctor will attend to confirm the passing and arrange for the Medical Certificate of Cause of Death (Form 11) to be issued.
You can contact us at anytime, and we will make arrangements to bring your loved one into our care once the Doctor has attended.
If the death is sudden or unexpected, please refer to the section below for the appropriate steps to take.
When a death occurs in a hospital or hospice, the doctor caring for your loved one will issue the Medical Certificate of Cause of Death (Form 11).
The nursing staff or bereavement officer will be available to offer support and practical advice about what to do next.
Once you have contacted us, we will liaise directly with the hospital or hospice to make arrangements to bring your loved one into our care.
When someone dies in a nursing home, the staff will contact their GP (doctor), who will attend to confirm the passing and arrange for the Medical Certificate of Cause of Death (Form 11) to be issued.
You may call us directly, or ask the nursing home staff to contact us on your behalf.
Once the doctor has attended, we will make arrangements to bring your loved one into our care.
When someone has died unexpectedly, or their GP is not certain of the cause of death, the death will be referred to the Procurator Fiscal for investigation.
In these cases, the Medical Certificate of Cause of Death (Form 11) will be issued by the Pathologist at the Mortuary.
If you find someone who has died unexpectedly, please contact 999 and ask for the Police and Paramedics to attend.
The Paramedics will confirm the passing, and the Police will make the necessary arrangements with the Procurator Fiscal.
Once you have done this, please contact us as soon as possible, so we can ensure the smooth and respectful handling of all arrangements.
Returning to the Islands:
When someone dies, we will work closely with you and the Island funeral director to make all necessary arrangements to return your loved one home.
We will take care of the required documentation and coordination to ensure the process is handled smoothly and respectfully.
Returning Overseas:
We will liaise with you, an overseas funeral director, and the appropriate Consulate or Embassy to arrange all necessary documentation and transport of your loved one to or from the UK.
Once the Medical Certificate of Cause of Death (Form 11) has been issued directly to your chosen Registrar Office, you will need to contact them to formally register the death.
Please click here to find more details about the Registration of Death process, including the documents you will need to register the death.
GREENLEES & SON - FAMILY FUNERAL DIRECTORS,
Kilmallie Road, Caol, Fort William PH33 7AR
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